- Information We Collect
We may collect the following types of personal information:
Personally identifiable information: such as name, email address, phone number, shipping address and billing address, which is usually provided when you register an account or place an order.
Payment information: such as credit card number, bank information, etc., which is provided when you complete a purchase.
Technical data: including your IP address, browser type, operating system, device information, time and date of access to our website, etc.
Usage data: anonymous data about how you use our website, products and services, such as the pages you visit, dwell time, click behavior, etc. - How We Use Your Information
The personal information we collect may be used for the following purposes:
Processing orders: We use your personal information to process orders, payments and delivery to ensure a smooth purchase process.
Customer service: We may use your information to communicate with you, provide customer support, solve problems or respond to your feedback.
Personalized experience: Based on your interests and behaviors, we provide you with customized content, recommended products and personalized advertising.
Marketing and promotions: With your consent, we may send you emails about new products, promotions, discounts, etc.
Analysis and Improvement: We analyze website visits and usage to improve user experience and optimize our services. - How We Protect Your Information
We take a variety of technical and organizational measures to protect your personal information from unauthorized access, disclosure or tampering. These measures include encryption, access control, firewalls, and regular security audits.
Although we take reasonable security measures, please note that there are always certain risks in transmitting data on the Internet and absolute security cannot be guaranteed.
- Information Sharing
We will not sell, rent or share your personal information with third parties except for the following purposes:
Service Providers: We may share your information with third-party service providers (such as payment processing, logistics distribution, and data analysis) to complete order processing and provide related services. All service providers are required to abide by confidentiality obligations and are limited to providing services for us.
Legal Requirements: We may disclose your personal information when required by law or to protect our rights, property and safety. For example, in response to government investigations, litigation or compliance inspections.
Business Transfers: If our company undergoes a merger, acquisition or sale of assets, your personal information may be transferred as part of the transaction.
- Cookies and Tracking Technologies
We use cookies and other tracking technologies (such as web beacons, pixel tags, etc.) to collect data about your use of our website. Cookies enable us to remember your preferences and settings and provide you with a more personalized browsing experience.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect your experience with certain features and services.
- Data Storage and Retention
Your personal information will be stored in our secure systems and retained for the period of time we provide our services. We will delete your data as required by law when you cancel your account or request deletion of information, or delete your personal information when it is no longer needed. - Your Rights
You have the following rights under applicable privacy laws:
Right of access: You have the right to request a copy of the personal information we store.
Right to correction: If your personal information is inaccurate or incomplete, you have the right to request that we correct it.
Right to erasure: In certain circumstances, you have the right to request that we delete your personal information.
Withdrawal of consent: If we process your personal information based on your consent, you can withdraw your consent at any time.
Right to data portability: In certain circumstances, you have the right to request that we transfer your personal information to you or a third party in a structured, commonly used and machine-readable format.
If you wish to exercise these rights, please contact our Customer Service team at the contact details set out below.
- Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect or request any personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will delete that data as quickly as possible. - Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any modifications will be posted on this page and the “Last Updated Date” will be updated. Please check this Privacy Policy regularly to learn if our information practices have changed.
